Terms and Conditions

1. Scope and Contracting Party

These Terms and Conditions govern the use of the PeakGolf web application at peakgolf.app, operated by:

Ismail Serin
PeakGolf (Sole Proprietorship / Einzelunternehmen)
[Street and House Number]
[Postal Code] Berlin, Germany
Email: support@peakgolf.ai

They apply to all contracts concluded between the provider and the user (hereinafter "you") regarding the use of the PeakGolf platform, regardless of whether the user is a consumer or a business. Deviating terms of the user are not recognised unless the provider expressly agrees to them in writing.

2. Subject Matter and Service Description

PeakGolf is a digital platform for analysing and improving your golf game. The provider offers the following services:

• Training Sessions: Import and analysis of launch monitor data (CSV upload)
• AI-Powered Analysis: Automated evaluation of training data using artificial intelligence (Anthropic Claude)
• AI Coach Chat: Interactive coaching assistant based on your performance data
• Practice Sessions: Structured, AI-generated practice sessions
• Performance Assessments: Periodic evaluations of your playing progress
• Swing Video Library: Upload and management of swing videos
• Round Statistics: Recording and analysis of golf rounds
• Community: Social features including posts, comments, and likes
• Analytics Dashboard: Visual presentation of performance trends and metrics

The exact scope of features depends on the selected plan (Free, Pro, Elite). The provider reserves the right to further develop, modify, or replace individual features, provided this does not substantially impair the purpose of the contract.

3. Registration and User Account

Use of the platform requires registration. You are obliged to provide truthful and complete information during registration and to keep it up to date. Your account is non-transferable. You are responsible for all activities under your account and must keep your login credentials confidential.

Use is only permitted from the age of 16. By registering, you confirm that you are at least 16 years old.

4. Conclusion of Contract

The contract for the use of the free plan (Free) is concluded upon completion of registration. The contract for a paid plan (Pro, Elite) is concluded upon confirmation of the order in the checkout process (Stripe). You will receive an order confirmation by email.

5. Prices and Payment Terms

All prices are stated in Euros (EUR) and include the applicable statutory VAT where relevant. The exact prices of the respective plans are transparently displayed on the pricing page and at checkout.

Payment is processed through Stripe. The current terms of payment of Stripe apply. The provider does not store credit card data — this data is processed exclusively by Stripe.

6. Subscription and Renewal

Paid subscriptions are concluded for the selected billing period (monthly or annually) and renew automatically for the same period unless cancelled before the end of the current billing period.

Cancellation is possible at any time via the account settings or by email to support@peakgolf.ai. Cancellation takes effect at the end of the current billing period. Full access to the booked plan is maintained until then.

7. Right of Withdrawal

Consumers have the right to withdraw from the contract within 14 days without giving reasons. For details, please refer to our Withdrawal Policy.

8. Usage Rights and Intellectual Property

The provider grants you a simple, non-transferable, non-sublicensable right to use the platform for its intended purpose for the duration of the contract. All rights to the platform, including software, design, texts, and trademarks, remain with the provider.

You retain the rights to content you upload (e.g., swing videos, CSV data). However, you grant the provider a simple right of use insofar as this is necessary for the provision of contractual services (e.g., analysis, storage, display).

For content you publish in the Community, you grant the provider a simple right to display it to other users.

9. AI-Powered Features — Disclaimer

PeakGolf uses artificial intelligence (Anthropic Claude) for analyses, practice sessions, and the coach chat. The results of these AI features are automatically generated recommendations and do not constitute:

• Professional golf instruction or certified coaching
• Medical, physiotherapy, or health advice
• Guaranteed performance improvements

The provider does not warrant the accuracy, completeness, or suitability of AI-generated content. Use is at your own risk. If you experience health issues or injuries, please consult a doctor or physiotherapist.

10. User Obligations

You agree to:

• Use the platform only for its intended purpose
• Not publish any unlawful, threatening, harassing, or defamatory content
• Not upload content to which you do not hold the rights
• Not perform automated access (bots, scrapers) on the platform
• Not manipulate the platform or circumvent security mechanisms
• Not collect or process personal data of other users without their consent

In the event of a breach of these obligations, the provider is entitled to temporarily or permanently suspend access to the platform.

11. Community Guidelines

The following additional rules apply to the use of community features:

• Respectful interaction with other users
• No spam, advertising, or irrelevant content
• No offensive, discriminatory, or objectionable content
• Published content must be golf-related or sports-related

The provider reserves the right to moderate content and, in the event of violations, to remove posts or suspend user accounts.

12. Availability and Maintenance

The provider strives for high availability of the platform but does not guarantee uninterrupted accessibility. Maintenance work, updates, and disruptions due to force majeure may lead to temporary restrictions. The provider will endeavour to inform users of planned maintenance in advance where possible.

13. Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy, which forms part of these Terms. For details on cookies used, see our Cookie Policy.

14. Liability

The provider is liable without limitation for intent and gross negligence, as well as for damages arising from injury to life, body, or health.

In cases of slight negligence, the provider is only liable for breaches of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable, contract-typical damage.

Liability under the German Product Liability Act remains unaffected.

In particular, the provider is not liable for:

• Damages arising from following AI-generated training recommendations
• Loss or damage of data uploaded by the user, provided the provider has taken reasonable safeguarding measures
• Incorrect analysis of launch monitor data due to incomplete or erroneous CSV files
• Outages or limitations caused by third-party providers (Supabase, Anthropic, Stripe, Vercel)

15. Changes to Terms

The provider reserves the right to amend these Terms with reasonable notice, provided the amendment is reasonable for the user taking into account the interests of the provider. You will be notified of material changes by email. If you do not object to the amended Terms within 30 days of receiving the notification, the new Terms are deemed accepted. You will be specifically informed of this legal consequence in the amendment notification.

16. Contract Termination and Data Deletion

Upon termination of the contract (cancellation or account deletion), your data will be handled in accordance with our Privacy Policy. Performance data, analyses, and videos will be deleted. Statutory retention periods (e.g., for payment data) remain unaffected.

You can delete your account at any time via the account settings or by email to support@peakgolf.ai.

17. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

18. Governing Law and Jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as mandatory provisions of the law of the country in which the consumer has their habitual residence do not provide greater protection.

The place of jurisdiction for all disputes arising from or in connection with this contract is Berlin, provided the user is a merchant, a legal entity under public law, or a special fund under public law, or has no fixed domicile in Germany.

19. Severability

Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely achieves the economic purpose of the invalid or unenforceable provision.

20. Contact

If you have questions about these Terms, please contact:

Email: support@peakgolf.ai